Support - How to report the links which can not be downloaded

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If you can not download the video's URLs, please submit them to us, we will check them.

(1)Select the URLs from list which you want to report, click mouse right-button.

(2)select "Report failed URLs to HiDownload Term" menu, HiDownload Platinum open your email client, you can sent tnem to us.

(3)Or you can copy the URLs, then open our contact form, and submit to us.





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